The main function of the Sales Consultant position is to sell park-owned new, used homes, and brokered resident homes within the mobile home/RV community while assisting with day to day property management needs. 

In this role you will:

• Actively sell inventory and brokered homes while ensuring all inventory including broker homes are accurately displayed on Legacy website and partner websites via entry through Legacy portal. 
• Schedule appointments for open house showings and conduct home and property tours. - Appointments may fall on nights and weekends.
• Ensure entire plan-o-gram is implemented (when made available).
• Enter all leads (phone, walk-ins, emails, texts and intranet) into CRM (open leads) within one (1) hour of receiving or no later than morning of next business day.
• Respond to leads with follow up within one (1) hour of prospective buyer contacting property. Maintain constant communication with leads until lead becomes non-responsive.
• Ensure inventory homes are always show-ready.
• Maintain updated records on CRM including documenting all contact with the lead, completing workflow steps in a timely manner, and documenting detailed reasons why lead does not want to purchase the home if lead is unsuccessful.
• Request lead closure in CRM once lead is considered dead (when implemented).
• Ensure knowledge of marketing promotions.
• Notify the Regional Manager of all home sale offers regardless of the offer price.
• Broker homes for residents.
• Assist Home Construction as requested.
• Collect and process earnest money deposits for home sale.
• Enter and process residency applications for prospective home buyers.
• Schedule, track and manage closing dates with buyers including preparing closing documents and conducting the home sale closings.
• Schedule closings with corporate sales staff (when implemented).
• Forward all closing documents to corporate sales staff and assist with post close titling work with Corporate as requested.
• Assist Property Manager with daily office responsibilities including but not limited to answering phone calls, greeting, and communicating with residents, vendors, and visitors, processing rent payments and other items as needed by Property Manager.
• Perform other duties as assigned.

Core Competencies:

• Communication: Ability to write and speak clearly and concisely.
• Energetic: Ability to work with a sense of urgency and understand the importance of timely completion of projects and follow through.
• Detail Oriented: Ability to understand the details of a project and the importance of details and accuracy in completing tasks. 
• Problem Solving Skills: Ability to find a solution for and to deal proactively with work-related problems.
• Decision Making: Ability to use good business judgement in making critical decisions. 
• Organized: Possessing the trait of following a systematic method of performing a task and maintaining an accurate record of the steps and documents involved. 
• Time Management: Ability to utilize the available time to organize and complete work within given timelines and work with a sense of urgency. 
• Self-Motivated: Ability to be internally inspired to perform a task using one's own drive and initiative. 
• Honesty, Integrity, and Reliable: Ability to be truthful, credible, and dependable in the workplace. Do what you say. 
• Motivation: Ability to inspire others to reach a goal and to perform to the best of their ability. 

Role Qualifications / Skills/ Abilities

• High School diploma required. College degree preferred. 
• At least one (1) year of sales experience. 
• Proficient use of Microsoft Office Suite (Word, Excel, Power Point, etc.)

Sales Commissions

This position is eligible for 2% commissions on all inventory and brokered homes with a guaranteed minimum of $500. Commissions are earned on a competitive sales floor basis. 

Competitive Sales Floor: Property Manager and Sales Consultant both have the ability to initiate and manage a sale to receive commissions on that sale by being the first point of contact of a lead, entering a lead into open leads (CRM), and being required to manage the entire sales process for that lead, from initial contact with leads through the residency application and eventual closing. 

Work Environment

The employee can expect to work primarily in an office setting. This position is a full time, hourly position with a work schedule of 8 hours a day/ 40 hours a week, normally Monday through Friday but evenings and weekends may be required for open house showings or appointments for conducting home tours to prospective buyers. 

This position is subject to overtime. If overtime is needed, it will need to be pre-approved by the Property Manager and Regional Manager prior to working over the normal scheduled hours of 8 hours a day/ 40 hours a week. At times the work schedule may vary depending on community sales needs- including but not limited to appointments, tours, and open house events. Any variation to the normal work schedule is required to be communicate with the Property Manager and/or Regional Manager.